Contact Us

We're here to help! Whether you have questions, need support, or just want to say hello, we'd love to hear from you.

Send Us a Message

Feel free to get in touch.

Our Address

1642 Whitewater Trails Blvd
Harrison, OH 45030
United States

What We Can Help With

  • Technical Support: Having trouble with the platform? Let us know what's happening.
  • Account Issues: Need help with your account, billing, or subscription?
  • Data Requests: Want to delete your data or need a copy of your information?
  • Feature Requests: Have an idea for improving Hands Up Volunteer? We're listening!
  • General Questions: Not sure about something? Just ask.

Before You Email

To help us assist you faster, please include:

  • Your account email address
  • A description of the issue or question
  • Any relevant screenshots (if applicable)
  • What you've already tried (if troubleshooting)

Quick Tip: Self-Service Options

Many common tasks can be done right in your account:

  • Update your profile and organization settings
  • Manage your subscription through the Stripe Customer Portal
  • Delete organizations and associated data
  • View and export your event data